Shipping & Return Policy
- We offer standard one-way shipping on domestic orders.
- For any other types of shipping the cost will be calculated and indicated at the time of checkout.
- Delivery times may vary depending upon the destination. Generally, takes 7-9 working days within Pakistan
- If you fail to take delivery of the goods, we may at our discretion charge you for the additional shipping cost.
- We are not responsible for any delays caused by third party delivery agencies and/or due to time required for statutory clearances during the delivery process.
Returns, Refunds and Exchange Policy
Please carefully check your purchase prior to placing the order. We do not provide a refund on any goods sold except as set out below.
- We want you to love what you ordered, but if something isn’t right, please let us know. We will provide an exchange on your order or a store credit that will expire in three months.
- In the unlikely event that any merchandise you have ordered from YUREK Pvt. Ltd. is not received in good condition, is damaged or defective, you may return the merchandise to us within 14 (fourteen) days from the date of delivery of your order.
- We do not accept returns on discounted merchandise.
- If an exchange has to be made, the client will bear the cost of shipment.
- We do not offer merchandise exchanges and/or returns on orders shipped internationally. In the unlikely event that any merchandise you have ordered from the website is not received in good condition, is damaged or defective, please reach out to us at firstname.lastname@example.org within 48 (forty eight) hours of receiving your order.
Our exchange policy is, however, subject to the following:
- Item(s) should be returned unused, in the same condition as you received it / them and in its original packaging with all tags still attached. Returns that are damaged or soiled shall not be accepted and may be sent back and sent back at customer’s cost.
- Once received, our customer care team will study the need for return or exchange and get back to you.
- We have made every effort to display as accurately as possible the colors of our products that appear on our website. However, as screens vary, we cannot guarantee that your display of any color will be completely accurate.
Cancellation of Orders
Cancellation by Us
- There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting an order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your account has been charged, the amount will be refunded to the account used for making the purchase.
Cancellations by User
1. Orders once placed it can be canceled within 24 hours.